Returns & Exchanges

 

We want you to love every piece you choose. If something isn’t quite right, we’ll make it easy to fix.

✨ 7-Day Easy Returns & Exchanges
  • You can request a return or exchange within 7 days of delivery
  • We offer free reverse pickup — no need to ship the item yourself
  • Returns are issued as store credit for future purchases
  • Prefer something else? We’re happy to exchange your piece

📦 How It Works
  1. Raise a request via email or WhatsApp or Instagram DM
  2. We’ll arrange a pickup from your doorstep
  3. Once the item passes a quick quality check:
    • Your exchange is shipped, or
    • Your store credit is issued

🎥 For Damaged or Incorrect Items
  • Please record a quick unboxing video while opening your package
  • This helps us resolve issues faster and offer a replacement at no extra cost

⏳ Store Credit
  • Valid for 120 days from the date of issue
  • Can be used across all products on the website
  • Flexible usage for future purchases

🚫 Not Eligible for Return
  • Requests raised after 7 days of delivery
  • Items that have been worn, damaged, or scratched
  • Products showing signs of use beyond initial try-on

🛡️ 1-Year Plating Guarantee

If your jewelry shows any discoloration within 1 year, we’ll take care of it with an exchange.


💬 Need Help?

We’re always here to help. Reach out to us anytime and we’ll guide you through the process. You can -

Email us at - help@Saviraajewellery.com OR

Drop an Instagram DM @saviraa_jewels OR

Whatsapp us at +91 9999999999